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  • How long do I have to sign a contract for?
    We offer month to month contracts, meaning no long term contracts and no commitment.
  • When can I get to my belongings?
    You have access to your Outdoor unit 7 days a week, assuming your account is in good standing. Our access hours are from 7:00 a.m. - 9:00 p.m.
  • Do I need an appointment to view the facility and storage units?
    Yes. We recommend that you call ahead for information and to setup a time to view a unit. Call us at 801-487-4075.
  • What do I need to rent a unit?
    You need a current government issued picture ID, a current address and a phone number where you can be reached, and the first month’s storage payment. Please call our office to view or rent a unit at 801-487-4075. (eContract / eSign Available Through Email)
  • Can I sign a contract for with my friend or relative?
    Unless you have proof that you are either the legal guardian of an individual, or an authorized agent for a business, only the tenant named on the contract may sign the contract. Please call our office to view or rent a unit at . (eContract / eSign Available Through Email)
  • What are your office hours?
    Office hours are Monday – Friday 8:00 a.m. to 5:00 p.m. (Excluding Holidays) Our office is located at 450 East 2200 South Salt Lake City, Utah 84115
  • Will anyone else have access to my storage unit?
    No. When you rent a space, you provide the lock, and only you have the key.
  • Do you sell Locks, Packing and Moving supplies?"
    To insure that your valuable possessions arrive at your new destination safely, use professional moving supplies when you pack. AAA Sugar House Storage has a sister company name Utah Box Rental. Please visit our site and view the packing materials that we offer. To visit our web sight click on our link
  • Do you offer a mover?
    We do not offer moving services.
  • Does your facility accommodate large moving vans?
    Yes our facility has large driveways to easily accommodate large moving vans.
  • How can I make a payment?
    Payments can be processed by mail, emailed monthly invoice (which you can pay online through the emailed invoice), online through our website, or by calling our office at 801-487-4075. You may also arrange to have payment be automatically deducted from your credit card or debit card. Please ask your customer care representative about this feature.
  • Can I pay my bill automatically every month?
    Yes. We encourage our customers to sign up for automatic monthly payment to avoid missed payments and late fees.
  • Will I receive a monthly invoice?
    Yes if you provide us with a current email address we can email you an invoice each month. We do not provide U.S. Mailed out monthly invoices.
  • How do I calculate how much storage space to rent?
    Our expert customer care representatives can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.
  • How much notice must be given when I move out?
    We require a 10 day written notice to move out. Full details on the moving out policy will be provided for you at the time of move in.
  • Do you have outdoor storage for boats, RVs and other vehicles?"
    Yes, please view our Unit Size & Pricing page.
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